By choosing ‘Sales’ as
your profession, without even you realise you have
already crossed the first hurdle of this vocation.
Why do you think, no parents talk about wanting their
children to grow up and become a successful salesman.
Because, everybody knows ‘sales’ is one
of the toughest job in the world and to be a ‘salesman’
and proudly say it, you need guts. Taking sales as
your career, you have already proven your ability
to swim against the tide.
Selling is tough during rough good
time but it tougher during bad times. The phase that
we are going today is probably the toughest time a
sales person will see in his lifetime and this is
the first time for all salespersons in the industry
that they are seeing such bad times. And due to the
lack of knowledge, a few sales professionals have
resorted to distress selling, wherein the ultimate
aim is to sell the product, the means and ethics taking
a backseat. With my knowledge, I have tried to bring
out some ways and measures that you can approach and
get over the tough times winning.
To sell is a knack, not everybody
can do it. There are unscrupulous elements in the
industry who have spoiled the name of this noble profession,
the reason for which sales is not the most happening
industry. You can sell anything to anybody but to
sell something that is of use to the opposite person
and which will elevate him by his status or knowledge
is your achievement. A customer’s satisfaction
must be your incentive.
Selling what is not necessary to
a customer will get a single sale but try to sell
that is of use to the customer, he will either get
you more customers or will come himself back to buy
more. And when a customer returns to a sales person,
that is an achievement. The book exactly talks about
this – why is it important to sell what the
customer needs and not what you want.
Sales, today is not about selling
products but it is about selling solutions. Customers
do not come with the want of a particular product.
It is your ability to think on the foot, understand
the need of the customer and package the product in
a way that is helpful to him. As a salesman you have
to sell solutions. You have to create the need for
the product but in a way that the customer even after
the leaving the store feels proud to own that product.
Every sales person has a career
graph; three stages precisely how the career treads.
The first stage where you are only doing the Leg Work,
the second stage where you are doing the Head Work
and the third stage where it more of Brain Work and
less of the Leg Work. The book also talks about how
important it is to be in touch with the market and
not just be in the confines of your cabin.
The topics covered in this book
will help you understand the logic of selling. What
I have tried to make you all realise is the need for
‘ethical selling’ and once you have understood
‘why’ you should sell, you will automatically
know ‘how’ to sell.